Frequently Asked Questions

St. Thomas is a U.S. territory, so U.S. citizens generally do not need a passport to travel there from the mainland United States. However, a valid passport is highly recommended. The airport is relatively small, and customs procedures can add time to your travel experience, particularly when departing the island.

If you plan to visit other nearby islands that are not U.S. territories, a valid passport will be required for entry. We recommend checking the entry requirements for each destination you plan to visit before your trip.

We recommend bringing cash for small purchases, tips, transportation, and other incidental expenses during your stay. While some businesses accept digital payments, Venmo is not widely accepted across the island. An ATM is available in the hotel lobby for your convenience, but please note that withdrawal fees apply.

The lobby is located on Level 4, and the meeting space is located on Level 3. Please plan accordingly when arriving for scheduled events and agenda sessions.

The property has numerous stairs throughout the grounds, which may impact accessibility for guests with mobility needs. If you have any accessibility concerns or require accommodations, please reach out to our team ahead of the event so we can discuss available options and help you plan accordingly.

St. Thomas is a popular cruise destination, and the island can get busier on days when multiple ships are in port. During high season, Tuesdays and Wednesdays tend to be particularly busy cruise-ship days. You can check the cruise ship schedule here, which may be helpful when planning excursions, shopping, or exploring the island.

Yes! Excursions can fill up quickly on peak days, so if you’re interested in booking any excursions, we recommend reserving them as soon as possible to ensure availability and secure your preferred activities.

Our dress code is Island Elegant — think elevated island style! Lightweight fabrics, breezy dresses, linen, dressy sandals, and polished resort wear are all great choices. Aim for chic and comfortable, with a relaxed tropical feel.

If you are flying home over the weekend, please plan to arrive at the airport at least 3 hours before your scheduled departure. Weekend travel can be especially busy, and additional time is recommended to allow for check-in, security, and any required customs procedures.